ENGINEERING SUPPORT

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Advanced Investigation.

Submit your complex diagnostics, CAN faults, HV battery problems, or smart key system issues directly to the Proscan GT engineering team.

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Engineering

Investigation Form.

This portal is reserved for serious unresolved cases, complex diagnostics, and high-level vehicle faults. Provide as much detail as possible to assist our engineering team in analyzing your problem accurately.

Global Technical Support Network

Upon submission, you will receive a unique Case ID via email. Cases are securely reviewed by our international technical support network.

Technician / Workshop Details
Vehicle Details
Full Case Description
Diagnostic Information
Measurements & Data (Optional)
Advanced File Upload Section

Allow multiple uploads: Scan Reports, Live Data, Oscilloscope Captures, Videos, Photos, Wiring Diagrams, ECU Images, Battery Reports.

Assistance Needed & Urgency
Assistance Needed

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Final Message Section
Cases are reviewed by Proscan GT Global Technical Support Network.

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